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If you or your players are experiencing issues with video and voice, the first thing everyone should check is the Video + Audio Chat Options under the y My Settings-tab of the Sidebar. The Video & Voice Performance Settings on the Settings Tab of Roll20 This higher upload bandwidth cost can result in stability problems for users with low upload bandwidth connections. This means that the upload bandwidth cost for a WebRTC call is higher than other VOIP options in anything more than a two person call. With "Peer-to-Peer", you are sending your video/voice data again to each peer connection in the call. With an "All-to-One-to-All" connection, applications like Skype send your video/voice data one time to their server which then carries that load of data to each of the other people in the call. Those applications use a Client/Server or All-to-One-to-All connection rather than a Peer-to-Peer connection. Applications like Skype or Discord aren't browser-based and therefore have access to hardware acceleration and data compression that Roll20 cannot take advantage of. WebRTC is a HTML5 technology that runs video and voice through a web browser without the need of a java applet. How is WebRTC different from Discord, Google Hangouts, Skype, etc?

4.3 Microphone and Camera Browser Permissions.

2.4 When in Doubt, hit the Reconnect Button.

1.1 How is WebRTC different from Discord, Google Hangouts, Skype, etc?.

If your group has members whose connections cannot support these requirements we suggest using a 3rd party, non-browser based chat option, that can make use of both hardware acceleration and data-compression to lower bandwidth requirements. That means that in a six person call (five users other than yourself), you would need around 2.5Mbps of bandwidth for a stable call. A Roll20 WebRTC call has a suggested download and upload bandwidth of 512Kbps per additional user in the chat. Roll20's officially supported browsers, Chrome and Firefox, are both compatible. Roll20 WebRTC can only be used in web browsers that natively support it.

Video & Voice Chat on Tablet & Phones is unsupported. If you're experience technical difficulties with Roll20's Built-In Video and Voice Chat, please review the following tips and steps to fix your issues, or check the Help Center version of this page: You can help the Community Wiki by improving it. This is outdated, or could otherwise do with some cleanup.